Privacy Policy for Aiwa Chocolate and Flowers L.L.C.
Aiwa Chocolate and Flowers L.L.C. ("we," "our," "us") operates the website [www.aiwaflowers.ae] ("Site") and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase products, or interact with us in other ways.
Please read this privacy policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address, payment information (such as credit card details), and any other information you provide to us through our Site or customer service channels.
- Non-Personal Information: We collect non-personal information, including browser type, device type, and website activity data (e.g., IP addresses, pages visited, etc.).
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance the functionality and user experience of our Site. You can manage cookies through your browser settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Order Processing: To process and fulfill your orders, including managing payments, delivering products, and communicating with you regarding your order.
- Customer Service: To respond to your inquiries, provide customer support, and address any issues or requests.
- Marketing: To send promotional content, newsletters, and updates about new products or services. You can opt-out of marketing communications at any time.
Site Improvement: To enhance the functionality of the Site and improve your shopping experience by analyzing usage patterns.
3. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we make every effort to protect your data.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Third-Party Service Providers: We may share your information with third-party vendors who assist in the operation of the Site, payment processing, shipping, and other services.
- Legal Compliance: If required by law, we may disclose your personal information to comply with applicable laws, regulations, or legal processes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under applicable laws, you may have the following rights:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if any of the information is inaccurate or incomplete.
- Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.
- - Opt-Out: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in the email or by contacting us directly.
7. Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and customize content. By using the Site, you agree to our use of cookies. You can control cookies through your browser settings.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The effective date of the updated policy will be posted at the top of the page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aiwa Chocolate and Flowers L.L.C.
Email: orders@aiwabox.com